// update customer service page
This commit is contained in:
Sarah Lorenzini
+105
-58
@@ -26,21 +26,26 @@
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{extends file="helpers/view/view.tpl"}
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{block name="override_tpl"}
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<form action="{$current}&token={$token}&viewcustomer_thread&id_customer_thread={$id_customer_thread}" method="post" enctype="multipart/form-data">
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<fieldset>
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<div id="ChangeStatus">
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<fieldset>
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<h3>
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<i class="icon-envelope"></i>
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{l s='Message status'}
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</h3>
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<form action="{$current}&token={$token}&viewcustomer_thread&id_customer_thread={$id_customer_thread}" method="post" enctype="multipart/form-data" class="form-horizontal">
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<div id="ChangeStatus" class="row row-margin-bottom">
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<label class="control-label col-lg-3">{l s='Change status of message:'}</label>
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<div class="col-lg-3">
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<select onchange="quickSelect(this);">
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<option value="0">{l s='Change status of message:'}</option>
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{foreach $actions as $action}
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<option value="{$action.href}">> {$action.name}</option>
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{/foreach}
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</select>
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</div>
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<p>
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<img src="../img/admin/email_go.png" alt="" />
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{l s='Forward this discussion to an employee:'}
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</div>
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<div class="row row-margin-bottom">
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<label class="control-label col-lg-3">{l s='Forward this discussion to an employee:'}</label>
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<div class="col-lg-3">
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<select name="id_employee_forward">
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<option value="-1">{l s='-- Choose --'}</option>
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{foreach $employees as $employee}
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@@ -48,84 +53,126 @@
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{/foreach}
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<option value="0">{l s='Someone else'}</option>
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</select>
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</p>
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<div id="message_forward_email" style="display:none">
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<b>{l s='Email'}</b> <input type="text" name="email" />
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</div>
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</div>
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<div id="message_forward" style="display:none;margin-bottom:10px">
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<textarea name="message_forward" style="width:500px;height:80px;margin-top:15px;">{l s='You can add a comment here.'}</textarea><br />
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<input type="Submit" name="submitForward" class="button" value="{l s='Forward this discussion.'}" style="margin-top: 10px;" />
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<div id="message_forward_email" class="row row-margin-bottom" style="display:none">
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<label class="control-label col-lg-3">{l s='Email'}</label>
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<div class="col-lg-3">
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<input type="text" name="email" />
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</div>
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</div>
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</fieldset>
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<div id="message_forward" style="display:none;">
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<div class="row row-margin-bottom">
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<label class="control-label col-lg-3">{l s='Comment:'}</label>
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<div class="col-lg-7">
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<textarea name="message_forward" rows="6">{l s='You can add a comment here.'}</textarea>
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</div>
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</div>
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<div class="row row-margin-bottom">
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<div class="col-lg-offset-3">
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<button type="Submit" name="submitForward" class="btn btn-default">
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<i class="icon-mail-forward"></i> {l s='Forward this discussion.'}
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</button>
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</div>
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</div>
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</div>
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</form>
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</fieldset>
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{if $thread->id_customer}
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<div>
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<fieldset>
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{if $orders && count($orders)}
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{if $count_ok}
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<div>
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<h2>{l s='Orders'}</h2>
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<h3>
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<i class="icon-shopping-cart"></i> {l s='Orders'}
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</h3>
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<div class="table-responsive clearfix">
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<table class="table">
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<tr>
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<th class="center">{l s='ID'}</th>
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<th class="center">{l s='Date'}</th>
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<th class="center">{l s='Products:'}</th>
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<th class="center">{l s='Total paid'}</th>
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<th class="center">{l s='Payment: '}</th>
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<th class="center">{l s='State'}</th>
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<th class="center">{l s='Actions'}</th>
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<th class="center">
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<span class="title_box">{l s='ID'}</span>
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</th>
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<th class="center">
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<span class="title_box">{l s='Date'}</span>
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</th>
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<th class="center">
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<span class="title_box">{l s='Products:'}</span>
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</th>
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<th class="center">
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<span class="title_box">{l s='Total paid'}</span>
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</th>
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<th class="center">
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<span class="title_box">{l s='Payment: '}</span>
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</th>
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<th class="center">
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<span class="title_box">{l s='State'}</span>
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</th>
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<th class="center">
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<span class="title_box">{l s='Actions'}</span>
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</th>
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</tr>
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{assign var=irow value=0}
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{foreach $orders_ok as $order}
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<tr {if $irow++ % 2}class="alt_row"{/if} style="cursor: pointer"
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onclick="document.location='?tab=AdminOrders&id_order={$order.id_order}&vieworder&token={getAdminToken tab='AdminOrders'}">
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<tr onclick="document.location='?tab=AdminOrders&id_order={$order.id_order}&vieworder&token={getAdminToken tab='AdminOrders'}">
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<td class="center">{$order.id_order}</td>
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<td>{$order.date_add}</td>
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<td align="right">{$order.nb_products}</td>
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<td align="right">{$order.total_paid_real}</td>
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<td>{$order.payment}</td>
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<td>{$order.order_state}</td>
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<td align="center">
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<a href="?tab=AdminOrders&id_order={$order.id_order}&vieworder&token={getAdminToken tab='AdminOrders'}">
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<img src="../img/admin/details.gif" />
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<td class="center">{$order.date_add}</td>
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<td class="center">{$order.nb_products}</td>
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<td class="center">{$order.total_paid_real}</td>
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<td class="center">{$order.payment}</td>
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<td class="center">{$order.order_state}</td>
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<td class="center">
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<a class=" btn btn-default" href="?tab=AdminOrders&id_order={$order.id_order}&vieworder&token={getAdminToken tab='AdminOrders'}">
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<i class="icon-eye-open"></i> {l s='View'}
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</a>
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</td>
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</tr>
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{/foreach}
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</table>
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<h3 style="color:green;font-weight:700;margin-top:10px">
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{l s='Validated Orders:'} {$count_ok} {l s='for'} {$total_ok}
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</h3>
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</div>
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<p class="pull-right">
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{l s='Validated Orders:'} {$count_ok} {l s='for'} <strong>{$total_ok}</strong>
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</p>
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{/if}
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{/if}
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</fieldset>
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<fieldset>
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{if $products && count($products)}
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<div>
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<h2>{l s='Products:'}</h2>
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<table cellspacing="0" cellpadding="0" class="table">
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<h3>
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<i class="icon-archive"></i> {l s='Products:'}
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</h3>
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<div class="table-responsive clearfix">
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<table class="table">
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<tr>
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<th class="center">{l s='Date'}</th>
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<th class="center">{l s='ID'}</th>
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<th class="center">{l s='Name'}</th>
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<th class="center">{l s='Quantity'}</th>
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<th class="center">{l s='Actions'}</th>
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<th class="center">
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<span class="title_box">{l s='Date'}</span>
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</th>
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<th class="center">
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<span class="title_box">{l s='ID'}</span>
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</th>
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<th class="center">
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<span class="title_box">{l s='Name'}</span>
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</th>
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<th class="center">
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<span class="title_box">{l s='Quantity'}</span>
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</th>
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<th class="center">
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<span class="title_box">{l s='Actions'}</span>
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</th>
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</tr>
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{assign var=irow value=0}
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{foreach $products as $product}
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<tr {if $irow++ % 2}class="alt_row"{/if} style="cursor: pointer"
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onclick="document.location = '?tab=AdminOrders&id_order={$product.id_order}&vieworder&token={getAdminToken tab='AdminOrders'}'">
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<td>{$product.date_add}</td>
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<td>{$product.product_id}</td>
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<td>{$product.product_name}</td>
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<td align="right">{$product.product_quantity}</td>
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<td align="center">
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<a href="?tab=AdminOrders&id_order={$product.id_order}&vieworder&token={getAdminToken tab='AdminOrders'}">
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<img src="../img/admin/details.gif" />
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<tr onclick="document.location = '?tab=AdminOrders&id_order={$product.id_order}&vieworder&token={getAdminToken tab='AdminOrders'}'">
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<td class="center">{$product.date_add}</td>
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<td class="center">{$product.product_id}</td>
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<td class="center">{$product.product_name}</td>
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<td class="center">{$product.product_quantity}</td>
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<td class="center">
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<a class=" btn btn-default" href="?tab=AdminOrders&id_order={$product.id_order}&vieworder&token={getAdminToken tab='AdminOrders'}">
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<i class="icon-eye-open"></i> {l s='View'}
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</a>
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</td>
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</tr>
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@@ -133,10 +180,10 @@
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</table>
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</div>
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{/if}
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</div>
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</fieldset>
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{/if}
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<div>
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<div class="row row-margin-bottom">
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{foreach $messages as $message}
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{$message}
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{/foreach}
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@@ -27,13 +27,13 @@
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{if !$email}
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<fieldset style="margin-top:10px;{if !empty($message.id_employee)}background-color:#F0F8E6;border:1px solid #88D254{/if}">
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<legend {if !empty($message.id_employee)}style="background-color:#F0F8E6;color:#000;border:1px solid #88D254;"{/if}>
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<fieldset>
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<h3>
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{if !empty($message.employee_name)}
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<img src="../img/t/AdminCustomers.gif" alt="{$PS_SHOP_NAME}" />
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<i class="icon-user"></i>
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{$PS_SHOP_NAME} - {$message.employee_name}
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{else}
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<img src="../img/admin/tab-customers.gif" alt="{$PS_SHOP_NAME}" />
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<i class="icon-user"></i> --
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{if !empty($message.id_customer)}
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<a href="index.php?tab=AdminCustomers&id_customer={$message.id_customer}&viewcustomer&token={getAdminToken tab='AdminCustomers'}" title="{l s='View customer'}">
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{$message.customer_name}
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@@ -42,147 +42,177 @@
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{$message.email}
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{/if}
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{/if}
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</legend>
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</h3>
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<div class="infoCustomer">
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{if !empty($message.id_customer) && empty($message.id_employee)}
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<dl>
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<dt>{l s='Customer ID:'}</dd>
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<dd><a href="index.php?tab=AdminCustomers&id_customer={$message.id_customer}&viewcustomer&token={getAdminToken tab='AdminCustomers'}" title="{l s='View customer'}">
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{$message.id_customer} <img src="../img/admin/search.gif" alt="{l s='View'}" />
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</a>
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<dl class="dl-horizontal">
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<dt>{l s='Customer ID:'}</dt>
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<dd>
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<a href="index.php?tab=AdminCustomers&id_customer={$message.id_customer}&viewcustomer&token={getAdminToken tab='AdminCustomers'}" title="{l s='View customer'}">
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{$message.id_customer} <i class="icon-search"></i>
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</a>
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</dd>
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</dl>
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{/if}
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<dl>
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<dl class="dl-horizontal">
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<dt>{l s='Sent on:'}</dt>
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<dd>{$message.date_add}</dd>
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</dl>
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{if empty($message.id_employee)}
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<dl>
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<dl class="dl-horizontal">
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<dt>{l s='Browser:'}</dt>
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<dd>{$message.user_agent}</dd>
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</dl>
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{/if}
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{if !empty($message.file_name) && $file_name}
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<dl>
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<dl class="dl-horizontal">
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<dt>{l s='File attachment'}</dt>
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<dd><a href="index.php?tab=AdminCustomerThreads&id_customer_thread={$message.id_customer_thread}&viewcustomer_thread&token={getAdminToken tab='AdminCustomerThreads'}&filename={$message.file_name}"
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<dd>
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<a href="index.php?tab=AdminCustomerThreads&id_customer_thread={$message.id_customer_thread}&viewcustomer_thread&token={getAdminToken tab='AdminCustomerThreads'}&filename={$message.file_name}"
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title="{l s='View file'}">
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<img src="../img/admin/search.gif" alt="{l s='View'}" />
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</a>
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<i class="icon-search"></i>
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</a>
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</dd>
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</dl>
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{/if}
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{if !empty($message.id_order) && empty($message.id_employee)}
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<dl>
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<dl class="dl-horizontal">
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<dt>{l s='Order #'}</dt>
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<dd><a href="index.php?tab=AdminOrders&id_order={$message.id_order}&vieworder&token={getAdminToken tab='AdminOrders'}" title="{l s='View order'}">
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{$message.id_order} <img src="../img/admin/search.gif" alt="{l s='View'}" />
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</a></dd>
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<dd>
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<a href="index.php?tab=AdminOrders&id_order={$message.id_order}&vieworder&token={getAdminToken tab='AdminOrders'}" title="{l s='View order'}">
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{$message.id_order} <i class="icon-search"></i>
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</a>
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</dd>
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</dl>
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{/if}
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{if !empty($message.id_product) && empty($message.id_employee)}
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<dl>
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<dl class="dl-horizontal">
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<dt>{l s='Product #'}</dt>
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<dd><a href="index.php?tab=AdminProducts&id_product={$message.id_product}&updateproduct&token={getAdminToken tab='AdminProducts'}" title="{l s='View order'}">
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{$message.id_product} <img src="../img/admin/search.gif" alt="{l s='View'}" />
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</a></dd>
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<dd>
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<a href="index.php?tab=AdminProducts&id_product={$message.id_product}&updateproduct&token={getAdminToken tab='AdminProducts'}" title="{l s='View order'}">
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{$message.id_product} <i class="icon-search"></i>
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</a>
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</dd>
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</dl>
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{/if}
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<form action="{$current}&token={$token}&id_customer_thread={$message.id_customer_thread}&viewcustomer_thread" method="post">
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<b>{l s='Subject:'}</b>
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<input type="hidden" name="id_customer_message" value="{$message.id_customer_message}" />
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<select name="id_contact" onchange="this.form.submit();">
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{foreach $contacts as $contact}
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<option value="{$contact.id_contact}" {if $contact.id_contact == $message.id_contact}selected="selected"{/if}>
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{$contact.name}
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</option>
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{/foreach}
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</select>
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</form>
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<form action="{$current}&token={$token}&id_customer_thread={$message.id_customer_thread}&viewcustomer_thread" method="post" class="form-horizontal">
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<dl class="dl-horizontal">
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<dt> {l s='Subject:'}</dt>
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<dd>
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<input type="hidden" name="id_customer_message" value="{$message.id_customer_message}" />
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<select name="id_contact" onchange="this.form.submit();" class="col-lg-3">
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{foreach $contacts as $contact}
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<option value="{$contact.id_contact}" {if $contact.id_contact == $message.id_contact}selected="selected"{/if}>
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{$contact.name}
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</option>
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{/foreach}
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</select>
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</dd>
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</dl>
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</form>
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</div>
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{else}
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<div class="infoEmployee">
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{if $id_employee}
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<a href="{$current}&token={getAdminToken tab='AdminCustomerThreads'}&id_customer_thread={$message.id_customer_thread}&viewcustomer_thread">'.
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{l s='View this thread'}
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</a><br />
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{/if}
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<b>{l s='Sent by:'}</b>
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<div class="infoEmployee">
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{if $id_employee}
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<a class="btn btn-default pull-right" href="{$current}&token={getAdminToken tab='AdminCustomerThreads'}&id_customer_thread={$message.id_customer_thread}&viewcustomer_thread">
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{l s='View this thread'}
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</a>
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{/if}
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<dl class="dl-horizontal">
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<dt>{l s='Sent by:'}</dt>
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<dd>
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{if !empty($message.customer_name)}
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{$message.customer_name} ({$message.email})
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{else}
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{$message.email}
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{/if}
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</dd>
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</dl>
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{if !empty($message.customer_name)}
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{$message.customer_name} ({$message.email})
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{else}
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{$message.email}
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{/if}
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{if !empty($message.id_customer) && empty($message.id_employee)}
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<dl class="dl-horizontal">
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<dt>{l s='Customer ID:'}</dt>
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<dd>{$message.id_customer}</dd>
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</dl>
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{/if}
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{if !empty($message.id_customer) && empty($message.id_employee)}
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<br /><b>{l s='Customer ID:'}</b> {$message.id_customer}<br />
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{/if}
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{if !empty($message.id_order) && empty($message.id_employee)}
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<dl class="dl-horizontal">
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<dt>{l s='Order #'}:</dt>
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<dd>{$message.id_order}</dd>
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</dl>
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{/if}
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{if !empty($message.id_order) && empty($message.id_employee)}
|
||||
<br /><b>{l s='Order #'}:</b> {$message.id_order}<br />
|
||||
{/if}
|
||||
{if !empty($message.id_product) && empty($message.id_employee)}
|
||||
<dl class="dl-horizontal">
|
||||
<dt>{l s='Product #'}:</dt>
|
||||
<dd>{$message.id_product}</dd>
|
||||
</dl>
|
||||
{/if}
|
||||
|
||||
{if !empty($message.id_product) && empty($message.id_employee)}
|
||||
<br /><b>{l s='Product #'}:</b> {$message.id_product}<br />
|
||||
{/if}
|
||||
|
||||
<br /><b>{l s='Subject:'}</b> {$message.subject}
|
||||
<dl class="dl-horizontal">
|
||||
<dt>{l s='Subject:'}</dt>
|
||||
<dd>{$message.subject}</dd>
|
||||
</dl>
|
||||
|
||||
{/if}
|
||||
<dl>
|
||||
<dt>{l s='Thread ID:'}</dt>
|
||||
<dd>{$message.id_customer_thread}</dd>
|
||||
</dl>
|
||||
<dl>
|
||||
<dt>{l s='Message ID:'}</dt>
|
||||
<dd>{$message.id_customer_message}</dd>
|
||||
</dl>
|
||||
<dl>
|
||||
<dt>{l s='Message:'}</dt>
|
||||
<dd>{$message.message|escape:'htmlall':'UTF-8'|nl2br}</dd>
|
||||
</dl>
|
||||
</div>
|
||||
<dl class="dl-horizontal">
|
||||
<dt>{l s='Thread ID:'}</dt>
|
||||
<dd>{$message.id_customer_thread}</dd>
|
||||
</dl>
|
||||
<dl class="dl-horizontal">
|
||||
<dt>{l s='Message ID:'}</dt>
|
||||
<dd>{$message.id_customer_message}</dd>
|
||||
</dl>
|
||||
<dl class="dl-horizontal">
|
||||
<dt>{l s='Message:'}</dt>
|
||||
<dd>{$message.message|escape:'htmlall':'UTF-8'|nl2br}</dd>
|
||||
</dl>
|
||||
</div>
|
||||
</fieldset>
|
||||
|
||||
{if !$email}
|
||||
{if empty($message.id_employee)}
|
||||
<button class="button" style="font-size:12px;"
|
||||
<fieldset>
|
||||
<button class="btn btn-default"
|
||||
onclick="$('#reply_to_{$message.id_customer_message}').show(500); $(this).hide();">
|
||||
<img src="../img/admin/contact.gif" alt=""/>{l s='Reply to this message'}
|
||||
<i class="icon-mail-reply"></i> {l s='Reply to this message'}
|
||||
</button>
|
||||
</fieldset>
|
||||
{/if}
|
||||
|
||||
<div id="reply_to_{$message.id_customer_message}" style="display: none; margin-top: 20px;">
|
||||
<form action="{$current}&token={getAdminToken tab='AdminCustomerThreads'}&id_customer_thread={$message.id_customer_thread}&viewcustomer_thread" method="post" enctype="multipart/form-data">
|
||||
<p>{l s='Please type your reply below:'}</p>
|
||||
<textarea style="width: 450px; height: 175px;" name="reply_message">{$PS_CUSTOMER_SERVICE_SIGNATURE}</textarea>
|
||||
<div style="width: 450px; text-align: right; font-style: italic; font-size: 9px; margin-top: 2px;">
|
||||
{l s='Your reply will be sent to:'} {$message.email}
|
||||
</div>
|
||||
<div style="width: 450px; margin-top: 0px;">
|
||||
<input type="file" name="joinFile"/>
|
||||
</div>
|
||||
<div>
|
||||
<input type="submit" class="button" name="submitReply" value="{l s='Send my reply'}" style="margin-top:20px;" />
|
||||
<input type="hidden" name="id_customer_thread" value="{$message.id_customer_thread}" />
|
||||
<input type="hidden" name="msg_email" value="{$message.email}" />
|
||||
</div>
|
||||
</form>
|
||||
<div id="reply_to_{$message.id_customer_message}" style="display: none;">
|
||||
<fieldset>
|
||||
<form action="{$current}&token={getAdminToken tab='AdminCustomerThreads'}&id_customer_thread={$message.id_customer_thread}&viewcustomer_thread" method="post" enctype="multipart/form-data" class="form-horizontal">
|
||||
<div class="panel-heading">
|
||||
{l s='Please type your reply below:'}
|
||||
</div>
|
||||
<div class="row row-margin-bottom">
|
||||
<textarea class="col-lg-12" rows="6" name="reply_message">{$PS_CUSTOMER_SERVICE_SIGNATURE}</textarea>
|
||||
</div>
|
||||
<div class="row">
|
||||
<p class="pull-right">{l s='Your reply will be sent to:'} {$message.email}</p>
|
||||
</div>
|
||||
<div class="row row-margin-bottom">
|
||||
<input type="file" name="joinFile"/>
|
||||
</div>
|
||||
<div class="row">
|
||||
<button type="submit" class="btn btn-default" name="submitReply">
|
||||
<i class="icon-check"></i> {l s='Send my reply'}</button>
|
||||
<input type="hidden" name="id_customer_thread" value="{$message.id_customer_thread}" />
|
||||
<input type="hidden" name="msg_email" value="{$message.email}" />
|
||||
</div>
|
||||
</form>
|
||||
</fieldset>
|
||||
</div>
|
||||
|
||||
</fieldset>
|
||||
|
||||
{/if}
|
||||
|
||||
</fieldset>
|
||||
|
||||
Reference in New Issue
Block a user