[+] BO : now you can sync imap mailbox with the Customer Service (SAV)

admin-dev/ajax.php

@@ -722,3 +722,75 @@ if (Tools::isSubmit('updateElementEmployee') && Tools::getValue('updateElementEm
 	$notification = new Notification;
 	die($notification->updateEmployeeLastElement(Tools::getValue('updateElementEmployeeType')));
 }
+
+if (Tools::isSubmit('syncImapMail'))
+{
+	if (!$url = Configuration::get('PS_SAV_IMAP_URL')
+	OR !$port = Configuration::get('PS_SAV_IMAP_PORT')
+	OR !$user = Configuration::get('PS_SAV_IMAP_USER')
+	OR !$password = Configuration::get('PS_SAV_IMAP_PWD'))
+	die('{"hasError" : true, "errors" : "Configuration is not correct"}');
+		
+	$mbox = @imap_open('{'.$url.':'.$port.'}', $user, $password);
+	
+	$errors = imap_errors();
+	if (sizeof($errors))
+	{
+		$str_errors = '["';
+		foreach($errors as $error)
+			$str_errors .= $error.',';
+		$str_errors = rtrim($str_errors, ',').'"]';
+	}
+	if (!$mbox)
+		die('{"hasError" : true, "errors" : ["Can not connect to the mailbox"]}');
+
+	$check = imap_check($mbox);
+	
+	if ($check->Nmsgs == 0)
+		die('{"hasError" : true, "errors" : ["NO message to sync"]}');
+	
+	$result = imap_fetch_overview($mbox,"1:{$check->Nmsgs}",0);
+	foreach ($result as $overview)
+	{
+	    //check if message exist in database
+	    if (isset($overview->subject))
+	   		$subject = $overview->subject;
+	   	else
+	   		$subject = '';
+	    
+	    $md5 = md5($overview->date.$overview->from.$subject);
+	    $exist = Db::getInstance()->getValue(
+			    'SELECT md5_header 
+			    FROM `'._DB_PREFIX_.'customer_message_sync_imap` 
+			    WHERE md5_header = \''.pSQL($md5).'\'');
+	    if ($exist)
+	    {
+			if (Configuration::get('PS_SAV_IMAP_DELETE_MSG'))
+				imap_delete($mbox, $overview->msgno);  	
+	    }
+	    else
+	    {
+	    	//check if subject has id_order
+	    	preg_match('/\#ct([0-9]*)/', $subject, $matches1);
+	    	preg_match('/\#tc([0-9-a-z-A-Z]*)/', $subject, $matches2);
+
+			if (isset($matches1[1]) AND isset($matches2[1]))
+			{
+				//check if order exist in database
+				$ct = new CustomerThread((int)$matches1[1]);
+				
+				if (Validate::isLoadedObject($ct) && $ct->token == $matches2[1])
+				{
+					$cm = new CustomerMessage();
+					$cm->id_customer_thread = $ct->id;
+					$cm->message = imap_fetchbody($mbox, $overview->msgno, 1);
+					$cm->add();
+				}
+			}
+			Db::getInstance()->execute('INSERT INTO `'._DB_PREFIX_.'customer_message_sync_imap` VALUES (\''.pSQL($md5).'\')');
+	    }
+	}
+	imap_expunge($mbox);
+	imap_close($mbox);
+	die('{"hasError" : false, "errors" : '.$str_errors.'}');
+}

admin-dev/tabs/AdminCustomerThreads.php

@@ -86,6 +86,22 @@ class AdminCustomerThreads extends AdminTab
 		);
 		$this->shopLinkType = 'shop';
 
+		$this->optionsList = array(
+			'general' => array(
+				'title' =>	$this->l('Customer service options'),
+				'fields' =>	array(
+					'PS_SAV_IMAP_URL' => array('title' => $this->l('Imap url'), 'desc' => $this->l('Url for imap server (mail.server.com)'), 'type' => 'text', 'size' => 40, 'visibility' => Shop::CONTEXT_ALL),
+					'PS_SAV_IMAP_PORT' => array('title' => $this->l('Imap port'), 'desc' => $this->l('Port to use to connect imap server'), 'type' => 'text', 'defaultValue' => 143, 'visibility' => Shop::CONTEXT_ALL),
+					'PS_SAV_IMAP_USER' => array('title' => $this->l('Imap user'), 'desc' => $this->l('User to use to connect imap server'), 'type' => 'text', 'size' => 40, 'visibility' => Shop::CONTEXT_ALL),
+					'PS_SAV_IMAP_PWD' => array('title' => $this->l('Imap password'), 'desc' => $this->l('Password to use to connect imap server'), 'type' => 'text', 'size' => 40, 'visibility' => Shop::CONTEXT_ALL),
+					'PS_SAV_IMAP_DELETE_MSG' => array('title' => $this->l('Delete messages'), 'desc' => $this->l('Deletes message after sync. If you do not active this option, the sync will be longer'), 'cast' => 'intval', 'type' => 'select', 'identifier' => 'value', 'list' => array(
+						'0' => array('value' => 0, 'name' => $this->l('No')), 
+						'1' => array('value' => 1, 'name' => $this->l('Yes')) 
+					), 'visibility' => Shop::CONTEXT_ALL)
+				),
+			),
+		);
+
 		parent::__construct();
 	}
 	
@@ -180,7 +196,7 @@ class AdminCustomerThreads extends AdminTab
 						'{reply}' => Tools::nl2br(Tools::getValue('reply_message')),
 						'{link}' => Tools::url($this->context->link->getPageLink('contact', true), 'id_customer_thread='.(int)($ct->id).'&token='.$ct->token),
 					);
-					if (Mail::Send($ct->id_lang, 'reply_msg', Mail::l('An answer to your message is available'), 
+					if (Mail::Send($ct->id_lang, 'reply_msg', Mail::l('An answer to your message is available').' #ct'.$ct->id.'#tc'.$ct->token, 
 						$params, Tools::getValue('msg_email'), NULL, NULL, NULL, $fileAttachment, NULL, 
 						_PS_MAIL_DIR_, true))
 					{
@@ -207,7 +223,10 @@ class AdminCustomerThreads extends AdminTab
 		else
 		{
 			$this->getList($this->context->language->id, !Tools::getValue($this->table.'Orderby') ? 'date_upd' : NULL, !Tools::getValue($this->table.'Orderway') ? 'DESC' : NULL);
+			
 			$this->displayList();
+			$this->displayOptionsList();
+			$this->displaySyncOption();
 		}
 	}
 	
@@ -605,5 +624,67 @@ class AdminCustomerThreads extends AdminTab
 			</p>
 		</div>';
 	}
+
+	
+	private function displaySyncOption()
+	{
+		if (Configuration::get('PS_SAV_IMAP_URL')
+		AND Configuration::get('PS_SAV_IMAP_PORT')
+		AND Configuration::get('PS_SAV_IMAP_USER')
+		AND Configuration::get('PS_SAV_IMAP_PWD'))
+		echo '
+		<fieldset><legend>'.$this->l('Sync').'</legend>
+			<label>'.$this->l('Run sync').' :</label>
+			<div class="margin-form">
+				<button class="button" id="run_sync" onclick="run_sync();">'.$this->l('Run sync').'</button>
+				<p>'.$this->l('Click to synchronize mail automatically').'</p>
+				<div id="ajax_loader"></div>
+				<div class="error" style="display:none" id="ajax_error"></div>
+				<div class="conf" style="display:none" id="ajax_conf"></div>
+			</div>
+		</fieldset><br/>
+		<script type="text/javascript"> 
+			function run_sync () {
+				$(\'#ajax_error\').html(\'\');
+				$(\'#ajax_error\').hide();
+				$(\'#ajax_conf\').html(\'\');
+				$(\'#ajax_conf\').hide();
+
+				$(\'#ajax_loader\').html(\'<img src="'._PS_ADMIN_IMG_.'ajax-loader.gif">\');
+				$.ajax({
+					type: "POST",
+					url: "ajax.php",
+					data: "syncImapMail=1",
+					dataType : "json",
+					success: function(jsonData) {
+						jsonError = \'\';
+						if (jsonData.hasError)
+						{
+							for (i=0;i<jsonData.errors.length;i++)
+								jsonError = jsonError+\'<li>\'+jsonData.errors[i]+\'</li>\';
+							$(\'#ajax_error\').html(\'<ul>\'+jsonError+\'</ul>\');
+							$(\'#ajax_error\').fadeIn();
+						}
+						else
+						{
+							jsonError = \'<li>'.$this->l('Sync success').'</li>\';
+							for (i=0;i<jsonData.errors.length;i++)
+								jsonError = jsonError+\'<li>\'+jsonData.errors[i]+\'</li>\';
+							$(\'#ajax_conf\').html(\'<ul>\'+jsonError+\'</ul>\');
+							$(\'#ajax_conf\').fadeIn();
+						}
+							
+						$(\'#ajax_loader\').html(\'\');
+					},
+					error: function(XMLHttpRequest, textStatus, errorThrown) {
+						alert("TECHNICAL ERROR: unable to refresh the cart.\n\nDetails:\nError thrown: " + XMLHttpRequest + "\n" + \'Text status: \' + textStatus);
+					}
+				});
+				
+			};
+		</script>';
+	}
+	
+	
 }
 

admin-dev/tabs/AdminOrders.php

@@ -167,21 +167,44 @@ class AdminOrders extends AdminTab
 								$this->_errors[] = Tools::displayError('field').' <b>'.$field.'</b> '.Tools::displayError('is invalid.');
 					if (!sizeof($this->_errors))
 					{
-						$message = new Message();
+						$order = new Order((int)(Tools::getValue('id_order')));
-						$message->id_employee = (int)$this->context->employee->id;
+						$customer = new Customer((int)$order->id_customer);
-						$message->message = htmlentities(Tools::getValue('message'), ENT_COMPAT, 'UTF-8');
+						//check if a thread already exist
-						$message->id_order = $id_order;
+						$id_customer_thread = CustomerThread::getIdCustomerThreadByEmailAndIdOrder($customer->email, $order->id);
-						$message->private = Tools::getValue('visibility');
+						$cm = new CustomerMessage();
-						if (!$message->add())
+						if (!$id_customer_thread)
+						{
+							$ct = new CustomerThread();
+							$ct->id_contact = 0;
+							$ct->id_customer = (int)$order->id_customer;
+							$ct->id_shop = (int)$this->context->shop->getId(true);
+							$ct->id_order = (int)$order->id;
+							$ct->id_lang = (int)$this->context->language->id;
+							$ct->email = $customer->email;
+							$ct->status = 'open';
+							$ct->token = Tools::passwdGen(12);
+							$ct->add();
+						}
+						else
+							$ct = new CustomerThread((int)$id_customer_thread);
+						$cm->id_customer_thread = $ct->id;
+						$cm->id_employee = (int)$this->context->employee->id;
+						$cm->message = htmlentities(Tools::getValue('message'), ENT_COMPAT, 'UTF-8');
+						$cm->private = Tools::getValue('visibility');
+						if (!$cm->add())
 							$this->_errors[] = Tools::displayError('An error occurred while sending message.');
 						elseif ($message->private)
-							Tools::redirectAdmin(self::$currentIndex.'&id_order='.$id_order.'&vieworder&conf=11'.'&token='.$this->token);
+							Tools::redirectAdmin($currentIndex.'&id_order='.$id_order.'&vieworder&conf=11'.'&token='.$this->token);
 						elseif (Validate::isLoadedObject($customer = new Customer($id_customer)))
 						{
-							$order = new Order((int)($message->id_order));
 							if (Validate::isLoadedObject($order))
 							{
-								$varsTpl = array('{lastname}' => $customer->lastname, '{firstname}' => $customer->firstname, '{id_order}' => $message->id_order, '{message}' => (Configuration::get('PS_MAIL_TYPE') == 2 ? $message->message : Tools::nl2br($message->message)));
+								$varsTpl = array(
+												'{lastname}' => $customer->lastname,
+												'{firstname}' => $customer->firstname,
+												'{id_order}' => $order->id,
+												'{message}' => (Configuration::get('PS_MAIL_TYPE') == 2 ? $cm->message : Tools::nl2br($cm->message))
+												);
 								if (@Mail::Send((int)($order->id_lang), 'order_merchant_comment',
 									Mail::l('New message regarding your order'), $varsTpl, $customer->email,
 									$customer->firstname.' '.$customer->lastname, NULL, NULL, NULL, NULL, _PS_MAIL_DIR_, true))

classes/CustomerMessage.php

@@ -34,6 +34,7 @@ class CustomerMessageCore extends ObjectModel
 	public $file_name;
 	public $ip_address;
 	public $user_agent;
+	public $private;
 	public $date_add;
 	
 	protected $table = 'customer_message';
@@ -52,11 +53,12 @@ class CustomerMessageCore extends ObjectModel
 		$fields['file_name'] = pSQL($this->file_name);
 		$fields['ip_address'] = (int)($this->ip_address);
 		$fields['user_agent'] = pSQL($this->user_agent);
+		$fields['private'] = pSQL($this->private);
 		$fields['date_add'] = pSQL($this->date_add);
 		return $fields;
 	}
 	
-	public static function getMessagesByOrderId($id_order)
+	public static function getMessagesByOrderId($id_order, $private = true)
 	{
 		return Db::getInstance()->ExecuteS('
 		SELECT cm.*, c.`firstname` AS cfirstname, c.`lastname` AS clastname, e.`firstname` AS efirstname, e.`lastname` AS elastname, (COUNT(cm.id_customer_message) = 0 AND ct.id_customer != 0) AS is_new_for_me
@@ -64,7 +66,7 @@ class CustomerMessageCore extends ObjectModel
 		LEFT JOIN `'._DB_PREFIX_.'customer_thread` ct ON ct.`id_customer_thread` = cm.`id_customer_thread`
 		LEFT JOIN `'._DB_PREFIX_.'customer` c ON ct.`id_customer` = c.`id_customer`
 		LEFT OUTER JOIN `'._DB_PREFIX_.'employee` e ON e.`id_employee` = cm.`id_employee`
-		WHERE ct.id_order = '.(int)$id_order.'
+		WHERE ct.id_order = '.(int)$id_order.' AND '.(!$private ? 'cm.`private` = 0' : '').'
 		GROUP BY cm.id_customer_message
 		ORDER BY cm.date_add DESC');
 	}

controllers/OrderDetailController.php

@@ -62,8 +62,6 @@ class OrderDetailControllerCore extends FrontController
 					//check if a thread already exist
 					$id_customer_thread = CustomerThread::getIdCustomerThreadByEmailAndIdOrder($this->context->customer->email, $order->id);
 					
-					p(var_dump($id_customer_thread));
-					
 					$cm = new CustomerMessage();
 					if (!$id_customer_thread)
 					{
@@ -164,7 +162,7 @@ class OrderDetailControllerCore extends FrontController
 					'deliveryAddressFormatedValues' => $deliveryAddressFormatedValues,
 					'deliveryState' => (Validate::isLoadedObject($addressDelivery) AND $addressDelivery->id_state) ? new State($addressDelivery->id_state) : false,
 					'is_guest' => false,
-					'messages' => CustomerMessage::getMessagesByOrderId((int)($order->id)),
+					'messages' => CustomerMessage::getMessagesByOrderId((int)($order->id), false),
 					'CUSTOMIZE_FILE' => Product::CUSTOMIZE_FILE,
 					'CUSTOMIZE_TEXTFIELD' => _CUSTOMIZE_TEXTFIELD_,
 					'isRecyclable' => Configuration::get('PS_RECYCLABLE_PACK'),

install-dev/sql/db.sql

@@ -468,6 +468,14 @@ CREATE TABLE `PREFIX_customer_message` (
   KEY `id_employee` (`id_employee`)
 ) ENGINE=ENGINE_TYPE DEFAULT CHARSET=utf8;
 
+
+CREATE TABLE `PREFIX_customer_message_sync_imap` (
+  `md5_header` varbinary(32) NOT NULL,
+  KEY `md5_header_index` (`md5_header`(4))
+) ENGINE=ENGINE_TYPE DEFAULT CHARSET=utf8;
+
+CREATE INDEX `md5_header_index` ON `PREFIX_customer_message_sync_imap` (md5_header(4));
+
 CREATE TABLE `PREFIX_customer_thread` (
   `id_customer_thread` int(11) unsigned NOT NULL auto_increment,
   `id_shop` INT(11) UNSIGNED NOT NULL DEFAULT '1',

install-dev/sql/upgrade/1.5.0.1.sql

@@ -92,3 +92,11 @@ ALTER TABLE `PREFIX_order_detail`
   DROP `tax_name`,
   DROP `tax_rate`;
 
+CREATE TABLE `PREFIX_customer_message_sync_imap` (
+  `md5_header` varbinary(32) NOT NULL,
+  KEY `md5_header_index` (`md5_header`(4))
+) ENGINE=ENGINE_TYPE DEFAULT CHARSET=utf8;
+
+CREATE INDEX `md5_header_index` ON `PREFIX_customer_message_sync_imap` (md5_header(4));
+
+ALTER TABLE  `PREFIX_customer_message` ADD  `private` TINYINT NOT NULL DEFAULT  '0' AFTER  `user_agent`;